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Apollo Group TV Refund Policy Explained

June 5, 2026·4 min read·Apollo Group IPTV

Every plan includes a 30-day money-back guarantee — here's exactly how it works and how to use it.

Quick Answer

Request a refund within 30 days of your original purchase and get your money back to your original payment method, no questions asked. The guarantee applies to your first purchase of a plan.

30-Day Window

Refund requests must be made within 30 days of your purchase date.

First Purchase

The guarantee applies to your initial subscription purchase.

Original Payment Method

Refunds are returned to however you originally paid.

How to Request a Refund

Contact support via the contact page with your order details. Approved refunds are typically processed within 5–7 business days, depending on your payment provider. After the 30-day window, subscriptions become non-refundable, though you keep access until your plan expires — see the full refund policy for complete terms.

Frequently Asked Questions

How long do I have to request a refund?

30 days from your original purchase date. After that window, subscriptions are non-refundable, though you keep access until your plan expires.

Does the guarantee apply to renewals?

The guarantee applies to your first purchase of a subscription plan, per the official refund policy.

How do I actually request a refund?

Contact support via the contact page with your order details. Approved refunds are typically processed within 5–7 business days, depending on your payment provider.

Will I get my money back to the original payment method?

Yes — refunds are issued back to the original payment method used for the purchase.

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