Refund Policy
Every Apollo Group IPTV plan is backed by a 30-day money-back guarantee. Here's exactly how it works.
Last updated: May 30, 2026
30-Day Money-Back Guarantee
If you are not satisfied with Apollo Group IPTV, you may request a full refund within 30 days of your purchase — no questions asked. We want you to be confident in your subscription.
Eligibility
- The refund request must be made within 30 days of the original purchase date.
- The guarantee applies to your first purchase of a subscription plan.
- Refunds are issued to the original payment method.
After 30 Days
Refunds are only available within the 30-day window. After this period, subscriptions are non-refundable, but you will retain access until your plan expires.
How to Request a Refund
To request a refund, contact our support team via the contact page with your order details. Approved refunds are typically processed within 5–7 business days, depending on your payment provider.
Free Trial
We also offer a free trial so you can test channel quality and performance on your device before committing to a paid plan.