Quick Answer
Check your internet speed, find your credentials in your welcome email, install a player app for your device, add your playlist, and start streaming — typically under 10 minutes start to finish.
The Checklist
- Confirm your internet speed — 10 Mbps minimum for HD, 25 Mbps for 4K
- Locate your welcome email with your username, password and server URL (or M3U link)
- Pick the right player app for your device (see the device setup guides)
- Install the app and add your credentials as a new playlist
- Wait for the channel list and EPG to load, then start watching
Check Connection First
Avoids most first-time streaming issues.
Right App, Right Device
TiviMate, IPTV Smarters or Smart IPTV, depending on what you're using.
Support Is There If Needed
Message WhatsApp anytime during setup.
See the full devices page for setup guides specific to your Firestick, Smart TV, phone or computer.
Frequently Asked Questions
How long does setup take?
Usually under 10 minutes once you have your credentials, including installing a player app.
What do I need before I start?
A compatible device, at least 10 Mbps internet (25 Mbps for 4K), and your Apollo Group TV credentials from the welcome email.
What if something doesn't work during setup?
Check the device-specific setup guide for your exact device, or contact support directly for help.
Ready to Get Started?
Request a free trial via WhatsApp — no credit card needed.
Start Free Trial on WhatsApp